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Custom Order

Request a Custom Order

Are you interested in customizing stuffs from our products?

 

How to order customization?

Please fill the form below

Then you will receive an email including your invoice within 24 hours. Please click "complete your purchase" to checkout. Please double-check your information and order before you pay. Any changes will have to be made BEFORE payment.
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Here are our custom criteria, payment, and production period terms:

  • No minimum order
  • Full payment is required
  • Purchasers need to pay off the payment after place order
  •  The price of a custom order (without VAT/GST/Sales tax/duty/customs) depends on your design, size, and quantity and will be confirmed to you via email including the invoice before you click "complete your purchase" to checkout
  • We are not responsible for additional fees imposed by international customs after the product has shipped
  • Production period: depending on your quantity, size, and how complicated the design (estimation: 7-14 business day). Wooden glass lamp customization production period: 7-20 business days.

 

Available for:

  • Product sizes (but we still review about the size, it is possible or no)
  • Geometric shape only for glass box or ornaments (can't accept contain curves line)
  • Gold finishing only
  • Adding the chain inside/outside the glass box
  • Adding or eliminating a hinge like a door or lid
  • Painting design on glass frame or lid (botanical art only) but we still review it, possible or no.
  • Pressed flower art or preserved flowers as long as the flowers available here and  we still review it, possible or no.
  • We don't accept cancellation

 

Not available for:

  • DIY workshop kits
  • Brass Came
  • Change the wooden based material for wooden glass lamp
 
If you have any questions about this, please email us at: sales@luxeova.com or chat on live chat. Thank you.