Terms of Use

Welcome to the Luxeova.com. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Continue using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

The term 'LUXEOVA' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

Privacy

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

General

You agree otherwise not to reproduce, modify, distribute, decompile, disassemble or reverse engineer any portion of this Website. You further agree that You will not use this Website to do any of the following:

  • Attempt to gain unauthorized access to this Website, other accounts, computer systems or networks connected to this Website, through password mining or any other means
  • Impersonate any person or entity, including, but not limited to, a Company representative or employee, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
  • Take any action that imposes an unreasonably or disproportionately large load on this Website infrastructure;
  • Intentionally or unintentionally violate any applicable law.

All content included images, description, creative content, logo, graphic, company profile, our story, our philosophy, data, audio clips, blog, info, testimonial,etc in this website are owned by LUXEOVA ATELIER. Any use of the site or its contents, including copying or storing it or them in whole or part, other than intentionally or unintentionally for your own personal, non-commercial, commercial, your own company use are prohibited without the permission of LUXEOVA ATELIER. Beware with fake accounts & scam on behalf our atelier.

Please bear in mind that our content in this website may be slight difference with our marketplace and other platforms. Please read carefully our terms of use, privacy policy, order & delivery, return& exchange, etc in every platform. Every platform has their own rules.

Register & Send Mail/ Send a Message

You can register, login, and send mail  anytime you want. We will try our best to answer your mail. We also reserve the right to block or delete your account if found to be suspicious or detrimental. We will bring it according to applicable law.

Validity Of Website Content

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery. All sizes and measurements are approximate, but please bear in mind that all items are handmade products, it might have a slight difference in size between one another, however we do make every effort to ensure they are as accurate as possible. All materials, descriptions, details, & prices of products appearing on the website are as correct as possible. Prices are subject to change without notice.

We take all reasonable steps to ensure that the information on this Website is correct. But, occasionally there may be information on our site that contains typographical errors, we reserve the right to correct any errors to change or update information on the site at any time without prior notice. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes the content  on this website at any time and without notice. We continually update our online store.

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

When you place an order on our Website, we shall email you an order notification. Our acceptance of an order does not take place until the dispatch of the order, at which point the purchase contract will be made and you will be charged. Once you have checked out and your order has been processed, you will not be able to make any changes to your order so please make sure that everything is correct before finish your order.

We reserve the right to refuse/cancel an order. Non-acceptance of an order may, for example, result from one of the following:

  • The product ordered being unavailable from stock/ full order/ out of period
  • Our inability to obtain authorization of payment
  • The identification of an error within the product information, including price or promotion
  • If we cannot obtain the information needed to create your order within 48 hours, your order will be canceled and we will refund (full payment) and you will need to reorder
  • If you purchase a custom and or personalize order without email us first and without get confirmation from us
  • Suspicious order/payment/address

We also reserve the right to update ship by date cause the maker was sick or have any special issue that can't be avoided and we will give you special offer, if any. 

If there are any problems with your order, we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

Please read through them carefully before placing your order. By using this website and/or placing an order, you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

We may change these terms from time to time without prior notice to you. Changes will apply to any subsequent orders received. Once you order has been confirmed, we will not be able to make any changes to the terms that apply to that order. Before placing an order, if you have any queries relating to these terms and conditions, please Contact Us.

More terms and conditions about order & delivery please also read our Order & Delivery.

External Links

This Website may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the 'External Links'). Since we do not possess any control over such sites and resources, you acknowledge and agree that we will not be held responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY LUXEOVA ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. LUXEOVA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. LUXEOVA DOES NOT WARRANT THAT THIS WEBSITE AND/OR ITS SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE.

How to Contact Us

For purposes of EU data protection law, I, Jobelia Christy Josephine, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info@luxeova.com